When you share your public booking link or QR code, patient requests arrive on the Online Appointments page.
How to use it
- Open Online Appointments.
- Each request shows the patient's name, phone, preferred date and time.
- Call the patient to agree a time, then book it using the Book Appointment window.
- Mark the request Confirm (a promise to the patient) or Cancel.
Marking a request Confirm does not by itself put it on the calendar — you still book it with the Book Appointment window. Confirm is your note that you have honoured the patient's request.
Get your link and QR from View QR / Link on the same page.