A doctor's schedule sets the days, times and slot length offered to patients. This is what fills the slot pickers in the reception app and the patient portal.

Steps

  1. Open My Schedule.
  2. Choose the Doctor and the Location.
  3. Choose the Appointment Interval (5, 10, 15, 20, 30 minutes, or Custom).
  4. Tick the days the doctor works and set the timings.
  5. Save.

Blocked slots

To block a time (lunch, a meeting, leave), add a blocked slot for that doctor and time range. Blocked times are removed from the slots patients and reception can pick.

Good to know: the reception app and patient portal only offer times inside this schedule. The main app's quick Book Appointment button, however, lets staff book any time — so double-check the calendar before choosing a time there.